by Andrew Redfern @ 19th December 2007 10:55 am

Carolyn Facebook’s resident blogger today posted some information in the official blog to address concerns on the Facebook  network being spammed and accounts misused.

Carolyn commented “Recently, chain letters have started to spread across Facebook with all sorts of misinformation. Let’s get some information out there about how we communicate to you about Facebook.

We will never use any of the following methods to tell you information, or ask for you to take an action:

Your Wall
An inbox message from a friend in other words, chain letters.
Messages spread through Applications if an application is telling you that Facebook is about to shut down, report it.

Since there’s been a lot of wrong information about Facebook spreading around, we’d like to clarify a few things for the record:

We are not shutting down accounts that are not “active” enough.
We are not going to start charging you to use Facebook.
We will never ask you to send us your password or login information.
We will never put the responsibility on YOU to send information to your friends. If we have information we need to share, it’s our job to get the word out.
When we do communicate to you about the site (with the exception of posts made on this blog) it will always be from a collective Facebook. You won’t hear from me, personally, or from Mark, or from Dustin, or from any of the Facebook bloggers you’ve seen here.

So the next time you see a chain letter, chain wall post, or chain anything, report it to our User Operations team, and tell all your friends to ignore it. We could make a joke here about passing this entry on to ten of your friends, but that’s not cool.”

Spam and, privacy concerns and misuse of accounts are always not too far from the surface with any social networks but its good to see that Facebook is starting to address the issues that its users feeding back to them. Only time will tell whether these issues will improve in the near future.

Andy Redfern

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