Account Manager Job

The role reports into board level with the main duties will be to manage and grow a portfolio of our highest fee earning clients. Part of this task will involve full campaign management and responsibility for performance across SEO, PPC, Affiliates, Online Display, Re-targeting, Conversion Rate Optimisation and web design and build project that we undertake on our clients’ behalf. This includes any research, budget forecasting, client meeting preparation and delivery.
Creative and delivery cross channel proposals and drive the Hit Search team to competition of the proposed activity.
Use project management software such as BaseCamp / TeamWorkPM to manage yourself and all the Hit Search team accurately and on time.
Constantly look at how Hit Search can ‘add value’ and improve our offering.
To ensure that all current work in progress is processed according to internal/client deadlines, providing a detailed brief to the clients and ensuring staff time is bulled correctly.
Undertake competitor, customer and market research to put ALL cutting edge marketing strategies in front of our clients at regular meetings.
To liaise and manage the Hit Search team to ensure all work is completed on time, on budget and maintain the clients’ expectations.
Customer service should be at the core of everything you do.
You will need the ability to manage multiple projects from multiple clients at once.

Current or recently worked in a Client Services roll where you had FULL responsibility for the relationship between the agency and the client.
Search engine marketing experience is a distinct advantage but not ‘essential.’
Experience of working within a target driven environment for at least 3 years – with particular emphasis on client retention rates / client management.
A fast thinking dynamic person with a positive attitude able to function under pressure, and an exceptional aptitude for learning, combined with common sense and initiative.
An individual who has good presentation and public speaking skills, but above all, exemplary relationship building skills.
An individual that can function both as a team player and in a standalone capacity - able to organise yourself and others around you to a common goal.
Prince 2 project management or similar qualifications would be a distinct advantage.

You must be hungry to succeed and able to perform in a highly target-driven environment, have excellent communication skills and enthusiasm.

You must be professional, articulate and self motivated with basic skills of Microsoft Office and Salesforce

Account Manager Role