The role in a little more detail:-

  • The role reports into board level with the main duties will be to manage and grow a portfolio of our highest fee earning clients. Part of this task will involve full campaign management and responsibility for performance across SEO, PPC, Affiliates, Online Display, Re-targeting, Conversion Rate Optimisation and web design and build project that we undertake on our clients’ behalf. This includes any research, budget forecasting, client meeting preparation and delivery.
  • Creative and delivery cross channel proposals and drive the Hit Search team to competition of the proposed activity.
  • Use project management software such as BaseCamp / TeamWorkPM to manage yourself and all the Hit Search team accurately and on time.
  • Constantly look at how Hit Search can ‘add value’ and improve our offering.
  • To ensure that all current work in progress is processed according to internal/client deadlines, providing a detailed brief to the clients and ensuring staff time is bulled correctly.
  • Undertake competitor, customer and market research to put ALL cutting edge marketing strategies in front of our clients at regular meetings.
  • To liaise and manage the Hit Search team to ensure all work is completed on time, on budget and maintain the clients’ expectations.
  • Customer service should be at the core of everything you do.
  • You will need the ability to manage multiple projects from multiple clients at once.

Candidates with the following would be an advantage:-

  • Current or recently worked in a Client Services roll where you had FULL responsibility for the relationship between the agency and the client.
  • Search engine marketing experience is a distinct advantage but not ‘essential.’
  • Experience of working within a target driven environment for at least 3 years – with particular emphasis on client retention rates / client management.
  • A fast thinking dynamic person with a positive attitude able to function under pressure, and an exceptional aptitude for learning, combined with common sense and initiative.
  • An individual who has good presentation and public speaking skills, but above all, exemplary relationship building skills.
  • An individual that can function both as a team player and in a standalone capacity - able to organise yourself and others around you to a common goal.
  • Prince 2 project management or similar qualifications would be a distinct advantage.
You must be hungry to succeed and able to perform in a highly target-driven environment, have excellent communication skills and enthusiasm.

Required Skills

You must be professional, articulate and self motivated with basic skills of Microsoft Office and Salesforce

Salary / Package Details

  • Salary is £TBC and is dependent upon experience
  • Personal bonus based on targets
  • Personal Healthcare Insurance
  • Christmas Party and Christmas Bonus
  • Flexi-time working Hours
  • Free Car Parking
  • Free Gym Membership
  • Card and Present on your Birthday
  • Company Event on the “Company Birthday”
  • Beautiful Fresh Fruit each week
  • All the coffee and tea you can drink!