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KNOWLEDGE BASE

How to deliver an effective omni-channel customer service

Customers buy a lot differently to how they did a few years ago, it’s important your ecommerce business adapts to the customers’ buying habits and behaviours. We’re assuming you’ve adapted your clothing lines and websites to accommodate for trends and buying habits over the years, but what about the delivery of customer service? How can you make sure you deliver an effective omni-channel customer service?

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3 elements every legal buyer persona should have

When building your firm’s buyer personas, you need to make sure they reflect your ideal (but realistic) customers, which is then backed up and is led by real data, whether it’s taken from your current clients’ journeys, on-site surveys, wherever you’re getting your data from, the results have to help you shape your buyer personas. So, with that point in mind, here are 3 elements every legal buyer persona should have.

P.S. Check out our definitive guide to targeting your audience, download now!

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How building buyer personas can increase your firm’s revenue

The good thing about persona marketing is no matter your industry, it can help you refine and define your target audience, meaning you waste less time and effort on marketing tactics that fail to generate relevant leads. It’s important that your firm can get in on this action and with the legal market ever-growing in competitive spirit, it’s crucial your firm starts adopting this marketing strategy to even begin to compete.

Check out our downloadable buyer persona templates here, and start creating your firm's from scratch today!

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Legal persona marketing and why your firm needs to do it today?

Legal persona marketing is a powerful tool for your firm and will underpin all of your inbound marketing strategies. But how do you go about creating your client personas so as to drive new clients into getting in touch with your firm? Find out below.

P.S. Why not download our step-by-step guide to building your legal buyer personas today?

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4 Legal persona marketing strategies your firm should implement today!

Your firm’s inbound marketing needs to be built on the back of detailed and well-researched claimant personas. But many legal marketers struggle to build out their personas, so we’ve pulled together four legal persona marketing strategies that your firm can implement now!

P.S. Why not download our free legal marketing persona templates so you can start building your personas today!

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What are legal UX personas and how to build them for your firm today!

As a legal marketer, you’re probably quite familiar with the idea of creating marketing personas, to provide you with a fictitious character that represents your ideal client. The persona is then used as a frame to craft content across your firm’s website and social media channels. But what you’re probably less familiar with is legal UX personas.

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Google AdWords interface changes: What do they mean for your business?

Google has recently announced a number of changes to be introduced within their new AdWords interface. One particular change surrounds increasing the paid ad real estate, enabling more headline copy and description; boosting the paid ads profile. This is an exciting time for paid marketers, with opportunities for engagement to improve significantly as the presence of paid advertisements are set to grow even further.

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Use Rich Cards and Showcase Shopping Ads to drive your brand's sales

Google continually update their services to provide both users and brands with a great experience, but their two latest updates, one SEO focused and the other PPC, could have a big effect on increasing the sales of your fashion brand, with little work and spend from you. Read on below to see what they are and how you can use them to increase sales today!

 P.S. If you’re after some tips to ensure you connect with your fashion brands mobile customers, download our eBook today!

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4 legal persona marketing mistakes your firm needs to avoid!

Building personas of your ideal clients is a powerful strategy that will help your firm generate content ideas and precisely target your paid advertising. But there are also dangers of persona marketing and here are four legal persona marketing mistakes that your firm needs to avoid if you want to be successful.

P.S. Why not download our step-by-step guide to building your legal personas so you never make a mistake again.

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Hit Search are now located in the heart of Liverpool City Centre

Liverpool-born agency Hit Search uproot headquarters to facilitate existing expansion

Hit Search are now located in the heart of Liverpool City Centre

So far 2016 has been a great year for award-winning digital marketing agency, Hit Search. As a result of new client wins the team have rapidly expanded over the past few months across all departments. Most recently, Hit Search set up shop in the heart of the city.

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